I wound up going with Precision Lock & Safe, and the results have been very frustrating. Thought I should warn the good folks here. Here’s the yelp review I wrote.
"On May 21, 2013 I contracted with Precision Lock & Safe, Inc (240 Jericho Turnpike, Floral Park, New York; 1-866-513-8121; Dov & Eland Israeli, proprietors; http://precisionlockandsafe.net//), to perform a restoration of a Stickley Safecraft Smoker’s safe (the safe is a Herring-Hall-Marvin model). The restoration included removal of insulation in the door, full restoration of lock and bolt work, door insulation replacement, Dial and dial ring plating, interior woodwork restoration, and exterior painting and pin striping. I was verbally told this project would take a “few months.” Precision Lock & Safe, Inc has now had the safe for nearly 2 years.
I live in Manassas, VA and after 7 months I became concerned and visited Precision Lock & Safe, Inc. to see what progress had been made on my safe. From this inspection, I could see that some preliminary break down work had been done, but very little restoration work had been completed. Since, in my opinion, we were well past the “couple months” delivery date promised, I requested Dov provided me a timeline for the project (I gave him full discretion to set dates he could achieve), and asked him to provide me pictures, via email, of the project’s progress. He agreed to provide this information to me. In the 16 months since Dov agreed to provide a project plan and status updates, virtually none has been provided unless I prompted him. When we did speak, or exchange emails, I got explanations of incompetent sub-contractors and reasons why the restoration completion would be further delayed.
In June 2014, I became frustrated with what I perceived to be an insignificant amount of progress, a lack of good faith progress reports, and the absence of a plan to proceed with completing the project. I communicated my unhappiness to Dov, and indicated I wanted the safe complete by Aug 2014 —approximately 16 months after he took possession of it. This conversation resulted in the same excuses and an inability to tell me when the project would be completed. Following this conversation, Dov’s lawyer, Elena Razis (Razis & Ross, PC; Astoria, NY, 718-932-7500) contacted me.
Ms. Razias listened to my perception of what had transpired to date, and agreed I was not being unreasonable. She agreed to act as an intermediary between me and Dov, and indicated she would encourage him to provide me target dates for the phases of the project, project updates, and images of progress. While Ms. Razis had carried out her intermediary role as promised, since her involvement the voluntary information flow from Precision Lock & Safe has been identical to before her involvement —virtually non-existent unless I prompted Dov for an update.
This review was written on April 27, 2015. It has been over 2 months since I last heard from Precision Lock & Safe, Inc, and nearly 2 years since they began restoring my safe. I currently have no physical proof to indicate my safe restoration will be completed in the near future. If anyone reading this review has any questions regarding the work Precision Lock & Safe conducted, or has failed to delivery, on my behalf, I would be happy to discuss it with you. My contact information is stewart.crick@gmail.com, 703-459-0840."
