Many thanks to John (safeman) for this fantastic information he’s sent me.
He’s having laptop problems so hope you can get it sorted soon John.
I couldn’t utilise the second email format so I’ve copied and pasted the text from your original email as follows:
Salesmen – Asset or Liability.
Personal experience in the safe and lock trade over many years has left me with a very tainted opinion having had to pull many irons out of the fire and defend the indefensible through the Court.
The main culprit is commission on sales. Ideally such selling should be assigned to Technical Representatives whose conscience would forbid selling an article which failed to meet it’s promise.
Lockmakers such as Edwin Cotterill & Co. are a good example. I believe that the man himself died in 1868 and the new Proprietor was Henry Fear. I first came across his name in the archives of the John Tann company with a sheaf of handwritten (what else in the 1860’s) letters from one proprietor to another complaining that one of Tann’s employees had been putting it about that the Cotterill Locks could be picked and even producing the implements that could be employed.
Challenges, due to salesmen’s statements as were very popular at that time, followed.
Not only Tann fell foul of challenges, Chatwood and Whitfield came under the wrath of Fear as well. Whitfield is more understandable as he stopped using Cotterill’s locks in favour of Mappin’s patent.
Towards the end of the Company’s story, possibly at the turn of the Century, the Proprietorship came under the name of George Titterton, safemaker also of Birmingham.
Back to salesmen. After retirement I was asked to represent my previous employer at the Guildhall Court where they were be counter-sued for the loss of money from a deposit safe which had been sold as suitable for the holding of cash commensurate with the safe without the deposit facility. Unfit for purpose.





Many thanks again John, hope I’ve posted it up correctly and hope you get your laptop sorted and back online soon. All the best,
Huw